David Boyd

Skills & Qualifications

F&SS Continuous Improvement Council (CIC) Member and Continuous Improvement Team (CIT) Lead
Certified Professional Property Specialist (CPPS) - National Property Management Association (NPMA)
Passion for Process Improvement
Change and Project Management
Organized, Flexible, and Adaptable

Tasked with executing DOE regulated BEA inventory campaign, ensuring meticulous adherence to regulatory guidelines throughout the project lifecycle without appreciable direction.
Functioned as a subject matter expert for REC inventories, offering expertise in properties process to guide and support the many different organizations in town.
Proactively engages with internal organizational customers, fostering collaborative relationships and ensuring responsive support.
Worked collaboratively with the three property departments to design and implement an administration-focused property training program, addressing feedback, and resolving known challenges for improved operational effectiveness.
Developed strong interpersonal, verbal, and written communication skills to meet INL’s standard.
Frequently applied conflict and change management strategies to navigate and address challenges in the work environment.
Serves as a valuable resource for project management, demonstrating the ability to effectively manage timelines and deliverables, oversee tasks and duties integral to process improvement projects and proficiently utilize Microsoft Office tools. All with the aim of increasing the progression of process improvement.
Demonstrates a positive outlook, particularly in high-pressure and stressful situations, fostering resilience and maintaining a constructive mindset.

Bringing extensive restaurant expertise to the table, with a focus on process improvement methods, change management, and project management. Aiming to leverage these skills to drive efficiency, enhance effectiveness, and implement quality improvements.
Developed an annual employee performance review system with a primary focus on fostering continual improvement, aligning individual goals with organizational objectives, and promoting a culture of excellence.
Communicated key milestones and progress updates to restaurant ownership, ensuring transparency and alignment with strategic goals.
Demonstrated proactive problem-solving skills in the restaurant environment, consistently going above and beyond to address challenges, whether prompted or independently. Resolves daily issues and makes timely decisions to ensure smooth operations.
Frequently utilized strong customer service skills, consistently delivering excellent verbal communication with both guests and colleagues. Maintained a high level of professionalism in all interactions.
Proficient in and regularly utilized Microsoft applications, demonstrating strong knowledge. Experienced in social media management, leveraging these skills to enhance digital presence and communication strategies.
Recruited and onboarded new employees, providing comprehensive training to ensure their successful integration into the team.

Acquired essential expertise in management processes, union relations, and negotiated work contracts. Demonstrated a resourceful approach to problem-solving, taking initiative to address challenges promptly and making timely decisions to ensure smooth daily operations.
Developed the skill of prioritizing tasks to efficiently oversee the daily transfer of packages from trailers to individual trucks and routes. Ensured completion before the start time for drivers.

Master of Science degree in Organizational Performance and Workplace Learning, College of Engineering, Boise State University, Boise, Idaho, USA (anticipated graduation: May, 2026)
Bachelor of Administration in Management, College of Business, Idaho State University, Pocatello, Idaho, USA (August, 2015)

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